Special Skincare Promotion

Premium Skincare

Anti-Aging Collection

Discover our premium skincare collection with exclusive offers just for you.

Choose the collection

Buy 3 Dyes Promotion

Gift
Sanotint Silk Masque

By purchasing at least three Sanotint Classic and/or Sensitive dyes, you will receive a Sanotint Silk Masque.

The gift will be automatically added to your cart. In case of technical errors, our staff will include it in your order.

*Promotion valid from March 5th, 2026, while supplies last. For further information, see the promotional terms and conditions.

Buy 2 Face creams promotion

Gift
Facial Roller

Purchase two face creams from the Locherber Skincare line and receive a complimentary facial relaxing roller.

Add two face creams to your cart and the gift will be automatically included in your order. If the gift does not appear in the cart, our staff will automatically add it to your order.

Promotion valid from March 5, 2026, while supplies last. For full terms and conditions, please visit the promotions information page.

Buy 2 Mixoli Products promotion

Gift
Mixoli Bag

By purchasing at least two Sanotint Mixoli products, you will receive a free matching bag.

The gift will be automatically added to your cart. In case of technical errors, our staff will include it in your order.

*Promotion valid from January 1st 2026, while supplies last. For further information, see the promotional terms and conditions.

Buy 2 Bouncy Curls Promotion

Gift
Bouncy Curls Bag

By purchasing at least two Sanotint Bouncy Curls products, you will receive a free matching bag.

The gift will be automatically added to your cart. In case of technical errors, our staff will include it in your order.

*Promotion valid from January 1st 2026, while supplies last. For further information, see the promotional terms and conditions.

Shipping policy

<h4><strong>Order Processing Times</strong></h4>
<p>Orders are processed within <strong>1–2 business days</strong>. During periods of high demand or holidays, processing times may be subject to slight delays.</p>

<h4><strong>Shipping Within Italy</strong></h4>

<div class="table-responsive">
<table class="shipping-table" style="width: 100%; height: 133px;">
<thead>
<tr style="height: 19px;">
<th style="width: 46.800731%; height: 19px;">Shipping Method</th>
<th style="width: 39.670932%; height: 19px;">Estimated Delivery Time</th>
<th style="width: 12.065814%; height: 19px;">Cost</th>
</tr>
</thead>
<tbody>
<tr style="height: 19px;">
<td style="width: 46.800731%; height: 19px;">Standard (orders under €10)</td>
<td style="width: 39.670932%; height: 19px;">3–5 business days</td>
<td style="width: 12.065814%; height: 19px;">€3.50</td>
</tr>

<tr style="height: 19px;">
<td style="width: 46.800731%; height: 19px;">Standard (orders from €10.01 to €20)</td>
<td style="width: 39.670932%; height: 19px;">3–5 business days</td>
<td style="width: 12.065814%; height: 19px;">€2.99</td>
</tr>

<tr style="height: 19px;">
<td style="width: 46.800731%; height: 19px;">Standard (orders between €20.01 and €28)</td>
<td style="width: 39.670932%; height: 19px;">3–5 business days</td>
<td style="width: 12.065814%; height: 19px;">€2.50</td>
</tr>

<tr style="height: 19px;">
<td style="width: 46.800731%; height: 19px;">Standard (orders equal to or above €28)</td>
<td style="width: 39.670932%; height: 19px;">3–5 business days</td>
<td style="width: 12.065814%; height: 19px;"><strong>Free</strong></td>
</tr>

<tr style="height: 19px;">
<td style="width: 46.800731%; height: 19px;">Express (orders under €28)</td>
<td style="width: 39.670932%; height: 19px;">1–4 business days</td>
<td style="width: 12.065814%; height: 19px;">€4.50</td>
</tr>

<tr style="height: 19px;">
<td style="width: 46.800731%; height: 19px;">Express (orders equal to or above €28)</td>
<td style="width: 39.670932%; height: 19px;">1–4 business days</td>
<td style="width: 12.065814%; height: 19px;">€1.50</td>
</tr>
</tbody>
</table>
</div>

<p>&nbsp;</p>

<p>Shipping within Italy is handled by <strong>Poste Italiane Delivery, BRT, or FedEx</strong>. Once the package has been shipped, the customer will receive an email containing the tracking number.<br>
In addition, delivery preferences may be customized through an email sent directly by Poste Italiane to the customer.</p>

<p>Please note that the prices listed may be subject to change over time. Prices are intended excluding any active promotions. Any shipping costs are calculated during checkout (before payment).</p>

<h4><strong>International Shipping (European Union)</strong></h4>

<p>International shipments are sent via <strong>Standard Shipping</strong> and are divided into three zones, as shown in the table below, each with different shipping rates. Delivery takes place within 1–7 business days depending on the destination area.</p>

<div class="table-responsive">
<table class="shipping-table">
<thead>
<tr>
<th>Zone</th>
<th>Included Countries</th>
<th>Orders up to €25.00</th>
<th>Orders between €25.00 and €50.00</th>
<th>Orders between €50.00 and €75.00</th>
<th>Orders above €75.00</th>
</tr>
</thead>

<tbody>
<tr>
<td><strong>Zone 1</strong></td>
<td>Austria, Belgium, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain</td>
<td>€9.50</td>
<td>€4.50</td>
<td><strong>Free over €50.00</strong></td>
<td>-</td>
</tr>

<tr>
<td><strong>Zone 2</strong></td>
<td>Croatia, Finland, Greece, Ireland, Luxembourg, Malta, Sweden</td>
<td>€14.50</td>
<td>€9.50</td>
<td>€4.50</td>
<td><strong>Free over €75.00</strong></td>
</tr>

<tr>
<td><strong>Zone 3</strong></td>
<td>Bulgaria, Cyprus</td>
<td>€24.50</td>
<td>€24.50</td>
<td>€19.50</td>
<td><strong>Free over €75.00</strong></td>
</tr>
</tbody>
</table>
</div>

<p>International shipments are handled partly by <strong>Poste Italiane</strong> and partly by local partner logistics operators. Once shipped, the customer will receive an email containing the tracking number.</p>

<h4><strong>Order Changes and Incorrect Addresses</strong></h4>

<p>Once an order has been processed and shipped, <strong>it is no longer possible to change the delivery address</strong>. If you entered an incorrect address, please contact us <strong>as soon as possible</strong> to verify whether it can still be corrected.</p>

<h4><strong>Undelivered Shipments</strong></h4>

<p>If a package is not delivered for reasons beyond the customer’s control (for example, loss by the courier), <strong>a replacement shipment will be sent at our expense</strong>.</p>

<h4><strong>Delivery Times and Possible Delays</strong></h4>

<p>The delivery times indicated are <strong>estimated</strong> and may vary due to causes beyond our control, including:</p>

<ul>
<li>Strikes</li>
<li>Adverse weather conditions</li>
<li>Customs procedures</li>
</ul>

<p>Additionally, during periods of high demand such as <strong>Christmas/New Year</strong> or the <strong>month of August</strong>, order processing and delivery times may be longer than usual.</p>

<p>If you have any questions or special requests, please contact us.</p>